Now Hiring - Professional Services Sales Operations Manager in Alpharetta, GA

Sales Operations

Company Overview

The company is a well-established UK based global manufacturer of Industrial Control components with subsidiaries throughout the globe. North American headquarters and operations are based out of Alpharetta, Ga.

Job Summary

We are looking to expand our growing team in North America by adding an individual that can support and oversee our operations and customer service. It is a critical role that is both inward and outward facing, ensuring that the operations staff meets service expectations and our customer inquiries are supported in an appropriate, professional manner. This team member is ambitious, leads from the front, and must be able to motivate and elevate those around them, enhancing the team’s qualities while striving to have a daily, positive impact.

As the company grows, this presents a unique opportunity for the right individual to expand their own skillset, responsibilities, and position within the organization.

Job Requirements

• Responsible for guiding internal sales and operations. Driving the team forward to meet established and agreed upon KPI targets.
• Develops, owns, and evolves strategies that support the growth and execution of the organization with the overall goal to drive sales.
• Engages in all functions of the operation daily, including customer service, general administration, sales, and management.
• Manages operations of the facility, costs and general upkeep
• Acts as a direct liaison for HQ on Client Support, Operations, AR, & AP topics. Accounting for time and cultural differences with professional interactions.
• Supports finance and accounting activities as needed
• Recruiting, hiring and training supporting staff as the team grows

Experience and Skills:

• Minimum 5 years professional experience in operations or equivalent roles
• At least 2 years of leadership experience with direct reports
• Have owned end to end programs, projects, and strategies
• Must have strong knowledge of a business organization and the core aspects
• Familiarity with ERP & CRM systems
• Effective oral and written communication skills
• Strong time management skills with multi-tasking capability
• Must be fluent in MS Office including Word, Excel, Outlook, PowerPoint

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Alpharetta, GA 30005: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Leadership: 2 years (Required)

Work Location: In person